Please, read this document carefully. This document contains the terms and conditions for the acquisition of the products of Mau et toi through the web site www.mauettoi.com(hereinafter, the WebSite)
The access, navigation and use of the WebSite implies the express and without any reserve acceptance of all the terms of the Conditions of Use made available on the Website. We recommend you to read the Conditions of Use thoroughly.
The WebSite is an online sale platform of Mau et toi’s products. The present General Sale and Purchase Conditions (hereinafter, the Sale Conditions) regulates the selling conditions of Mau et toi’s products on the WebSite.
The Sale Conditions are applicable to the acquisition of products on the WebSite substitute any other conditions, regardless otherwise agreed in writing between Mau et toi and the User. Consequently, the User that acquire any product through the WebSite accepts to bind himself by the Sale Conditions as these are drafted in the moment the User completes the purchase, by means of the acceptance of the corresponding checkbox during the purchase process. Mau et toi point out that without the acceptance of such checkbox, it will not be possible to finalize the acquisition.
Descriptions, pictures, graphic or iconographic representation and videos of the products offered on the WebSite are displayed in order to give the User all the information required to make the purchase.
In case that, by force majeure or any other event attributable to Mau et toi, the product is not available after the purchase being made, Mau et toi will inform the User by email of the total or partial cancellation of the order. In the event of a total cancelation Mau et toi will refund the total amount of the order and in case of partial cancellation, Mau et toi will refund only the price of the products unavailable.
The prices of the products offered on the WebSite include VAT and any other taxes applicable in Spain. Nevertheless, these prices will not include the delivery expenses of the products. These will be detailed in the payment process and have to be accepted by the User in the moment of the order’s request.
The acquisition of the products by the User through the Website will be accomplished, selecting the product and inserting it into the “shopping bag”, providing the information to process the order and following the directions of Mau et toi.
The order, and therefore the agreement will be formalized in the moment of the reception of the payment by Mau et toi.
The User must pay the price by means of a credit or debit card, or by means of the PayPal system.
The User have to inform Mau et toi, as soon as possible, through the email thevoyagecontinues@Mau et toidesign.com of any fraudulent or undue charge in the card used on the WebSite with the aim that Mau et toi could undertake the actions considered appropriate.
Mau et toi declares it has no access and does not store any sensible data related to the means of payment used by the User. Only the corresponding, payment processing entity will have accessed to this data, for the management of the payments. Once the purchase process is finalized, the system issued an electronic document where the agreement is formalized that the User can print.
Mau et toi will deliver the product in perfect conditions in the address indicated by the User. With the aim of optimizing the delivery process, the address provided by the User must be an address where the delivery can be made during regular working hours.
Mau et toi will not be responsible for the mistakes in the delivery when the delivery address introduced by the User does not correspond with the place the User finally wants the products to be delivered.
The delivery will be considered done in the moment the product is made available to the User in the delivery place indicated by the User. The risk of the products (loss, damage, theft) will be transfer to the User at the moment the product has been made available to the User pursuant to this Sale Conditions.
Right of withdrawal
The User has a maximum term of 14 calendar days to total or partially exercise its right of withdrawal, according to the applicable law.
Once this 14 days’ terms has elapsed, Mau et toi does not accept returns in the exercise of consumers’ withdrawal right.
The User must bear the cost and accomplishment of the returns made in the exercising of the withdrawal right. In such respect, the User will have to: notify Mau et toi its will of withdraw the purchase before the day 14 since delivery,
Once received the product, Mau et toi will verify the conditions of the product and make the refund according to the Spanish applicable regulation.
Faulty products’ returns
The User will have the right to be refunded with the amount corresponding to the price of the faulty product, the delivery expenses and the cost of de transport, when the delivered product is a faulty product or when it does not correspond with the product ordered by the User.
The guarantee does not include the deficiencies for negligence, hit, use, undue handling or any use not suitable for its purpose. The products modified and repaired by the User will be excluded from the guarantee.
When the User undertakes an order of products on the WebSite for its delivery in a country outside the European Union, he may be obliged to pay import rights and duties, which will be charged in the moment the package arrives to destiny. Any additional amount due corresponding to the custom dispatch will be bear by the User. Mau et toi has no control over these amounts. The custom policies vary significantly from a country to another, therefore, we recommend you to contact your corresponding Custom Office. Please remind that when registering an order to Mau et toi, formally the Law considers the User an importer and must comply with all the Laws and Regulations applicable in the receiving country. We also want to remind our international Users that the international shipping is subjected to inspection and opening by the Custom Authorities.
Without prejudice of what established in the applicable Law and Regulations, the liability of Mau et toi in relation with the acquired products through the WebSite will be limited to the price of acquisition of such products.
Mau et toi will not assume any liability derived, among others:
Mau et toi will obliged itself to sort out the problems that may arise and offer the User all the required help in order to reach a rapid and satisfactory solutions of the incidences of the WebSite.
In the case that any section of the present Sale Conditions will be declared void and null the rest of the sections will be in force and interpreted considering the will of the parties and the aim of the Sale Conditions.
The no exercising by Mau et toi of any right derived from these Sale Conditions does not imply the waiving of such right, unless expressly declared in writing by Mau et toi or prescription.
In any case, the acceptance of the Sale Conditions, in force at any time, will be a previous step required to be able to complete an acquisition of a product on the WebSite, therefore the amendments that Mau et toi could introduce, will not be applicable unless the User accept them.
The present Sale Conditions are governed by the Spanish Law, being the application of the United Nation Convention regarding the international sale of Goods not applicable. Both parties agree to summit themselves to the non-exclusive jurisdiction of the Courts of Madrid (Spain), which means that the User could claim its right as consumer in relation to these Sale Conditions not only in Spain but also in its Member State of residence, provided that the User has the status of “consumer” according to the 1999/44/CE Directive.